teknotel

Anyone else think the map is a bit lame.... I didn't play for long, but I was in an enormous city with literally hundreds of buildings. I could not go in one of them.... Wrote that before. I actually did find some buildings, but I just think considering how many buildings there are, there needs to be a little bit more diversity in building types and I think if DayZ is going to be at it's best all buildings need to be enter-able and have diverse interiors. I think Lingor is by far the best so far.

Very reluctant to do this but I feel as though they are antagonising me so I am going to just explain what happened and let forum users decide whether they will purchase from them in the future. I wanted a DayZ server, I saw a lot of people had vilayer.com servers. Seemed easy and they advertised 'Automatic Whitelisting'. I went with them. I used Paypal luckily, and the purchase went though on the 29th of July. The paypal email explained this was an automated monthly payment which importantly began on the 29th of July, the next bill would be collected on the 29th of August. So I was being charged for renting the server from the 29th of one month to the 29th of the next month. So that IS the billing cycle. Here is the email Vilayer send you upon purchasing your server, I actually sent them a ticket as it was very confusing and they told me they have revised there welcome email based on my issue, anyway here is what I recieved: Ok so it specifically says, 'You can start using your ARMA 2 : DayZ package straight away please login to the ACP-Layer'. I tried logging in, didn't work, tried for ages. Then was looking for information for new customers on the site. There is not any. They say there is a knowledge base. But it is empty. There is no information any where for new customers. So I sent them a ticket asking for some information on help, here was there extremely helpful reply: Ok fair enough, but you would see why this would be confusing based on the initial email. I expected there to be some wait anyway so this was fine. So the next day someone I play with text me saying that my server was up online, you could find it in the Arma 2 Server search. When I came home I tried to go on, but it was stuck on creating. I was able to log into the control panel, it indicated the server was up and running and the server was listed on my Vilayer account are as being active. Again looked for information on the site, no luck, there is nothing. I then used google to try and find something somewhere. I finally found a post about updating the server to the correct version. So I did it. Still didn't work. I then put in a ticket just over a day after the billing period started. 2 Days later absolutely no response and the server was still stuck on creating. I had tried going on their TX3 but at one point there was over 30 people waiting in their due to their control panel breaking due to Java problerms. Even when it seemed their was no one in their I could not get a response. I had enough. I setup a cancellation and stated all my reasons, the main one being they had advertised iot as being immediate and automatically whitelisted when it wasn't and the lack of customer support was a bit annoying. At this point I had no real problem with them, I understand they had been busy and maybe my incident was an unfortunate one off. Although I really think a basic FAQ on the site would have really helped out rather than a misleading support section which is completely empty. However cancellation was an automated process which means they may not have seen my message explaining the reasons for my cancellation. I also realised this would not get my money back. At this point I presumed money back was obvious, I mean I had not even used the product. I had not even received the product, there is not even an argument as I did not have access to the server once. I set up another ticket explaining that I had setup a cancellation but I wanted my money back as there was no mention of this anywhere. I then went to paypal and cancelled the subscription and also disputed the payment just in case. The payment was held and when I got in from work 2 days later I recieved this email: Just to mention they never replied to ticket for help when the server was stuck on creating. Credit, no refunds because the terms and conditions do not allow it. I tried again and sent them another message basically saying this was really unfair I will be disputing it and I hope you change your mind over the £31, I really don't want this to get nasty but I will post about your service if you don't as I think it is only fair potential buyers no how it works, seeing as none of this is obvious. Finally I got a proper email response from them actually explaining things: I then emailed them basically giving them one last chance to settle the dispute. They refused and closed the ticket saying this would be dealed with through paypal. All it says from pre purchase, to purchase to login is the words 'active', immediate' and 'automatic'. But now it takes time. To be honest part of the reason I decided to go with them was that it was advertised as immediate. I have no problem with it taking time to setup that is fine, as far as I am concerned if I have the opportunity to cancel my order and get my money back there are no problems at all with any level or lack of service. But the problem I have now is that technically they began billing me on the 29th of July, for a service that was not ready or usable 3 days after the billing period began. This is really unfair. I also felt it was kind of pathetic on their side, they said in the email they have '100s of orders'. If they have a 100 orders, thats about £5000 income a month, I imagine they make maybe 5 or 10 times that amount. Yet after everything I experienced, they even apologised for it, they refuse to click a button in paypal and give me back my £31. For something I never actually used or received. The funniest thing about it is they don't even have the £31 from me, it is being held by paypal, yet they still want to dispute it with me. With absolutely no reason for keeping it other than 'it says in the terms and conditions'. I didn't really receive any support from them and I didn't receive the product, so can someone please tell me what I paid for. Also there is nowhere anywhere that talks about DayZ instance Id's and that you have to wait for this before your server is operational. They actually say the exact opposite, everywhere. How can you promise people something you don't actually have in your position at that moment. Also when I sent them initial email saying I don't really no what's going on, the one they replied with 'your server is not ready yet', why didn't they just say it may take a few days and all this would have been avoided. To be honest after a few days it still was not ready and I had heard nothing from them, that's why I decided to cancel. Also they started my billing period on the 29th of July, so technically I was charged for at least three days where I could not use the server. I think this whole episode was really bad on their part and a refund should have just been basic courtesy. I cannot believe they have refused me a refund, I gave them 2 or 3 opportunities to agree to the refund, I even said on two occasions if they refused I would tell as many people as I could about my experience and to be honest over £31 it is pretty stupid on their part to uphold the refusal of refund. Especially when more than likely paypal will side with the buyer. So that is why I am here, to warn people exactly how the Vilayer server setup, customer support and cancellation and refund policy work because actually there is no information on this anywhere and I think it will be extremely useful to people deciding who to buy a server with. I also think their whole stance on refunding is really petty and I think my experience is almost stealing. Feel free to agree or disagree with me, I hope at least people can learn something from this and at best Vilayer see this and decide to change the way they are running things.

I used to play like 5 - 6 hours a day... Hackers and graphical glitches kind of made it less fun I think.

Please let me know if you got a refund. They refused mine because they didn't like me. They even basically admitted it on the forum thread I started which I linked to above. They said I was threatening them for saying, if you give me a refund I will keep the service I have experienced to myself.... Thief's.

http://dayzmod.com/forum/index.php?/topic/54200-vilayer-can-you-get-your-act-together/page__st__20 Definitely do not go with these guys. I cannot believe their front to be honest.

Erm these guy's stole £31 from me because they didn't like my requests for help. When they refused my initial refund request I said I would post about the service I experienced in the DayZ forums. They saw that as me 'threatening' them.... http://dayzmod.com/forum/index.php?/topic/57291-warning-terrible-customer-service-beware-when-buying/ Awful people, awful service, actually stole from me. I know that they are good to some customers, they are just very selective who they look after and who they rob. I don't think they can handle the demand and they actually don't like customers requesting help, information or being annoyed because they don't know whats going on with their service. I would strongly recommend looking elsewhere. Also website still does not work for whoever posted above. They have a empty knowledge base.

Guy above - dont even understand who you are saying is pwned or owned. Just so you know, posting one word replys on a forum is definitely not cool and does not do anything for you. Just thought I would let you know. Just so you can see how threatening I was here is one of my messages to Vilayer. You know on review I was really terrible to them........ not See how threatening and terrible I was towards them. That was my first request for a refund, I wrote that in the cancellations bit before realising, cancellation is automated, so obviously would have to open a ticket to get a refund.

I received 0% lol.

Please post the result of your refund request here. Will be great to see if there terms and conditons are selective. Also if they do give you a refund, even partial, I will post all my responses and tickets to them so people can see just how 'threatening', I really was. This whole episode is pathetic.

How is it a stupid complaint, lol. I got charged for something I never received. That's the bottom line. They falsely advertised immediate connection. I have said several times I will post my messages to them if need be. I actually did a lot of research. I read these forums and I searched google and there should be some basic info on their site. Technically this is stealing. Paypal will definitely not see it your way. In Europe 100% the law is if you request a refund and return the product in the same condition you bought it, you are 100% entitled to a refund, as long as it is within 7 days. This overrides any businesses terms and conditions. In this case I did not even receive the product lol. I think you should do some research into trading laws before you call people names and talk about things you have no idea about.

Thank you was beginning to loose faith in humanity. Just to reiterate, Vilayer say I threatened them, I am happy to post all of my emails to them so you can see how threatening I was. I say it again what was I charged for? Also Phoenixf129, Paypal will almost certainly refund me, so this is so pointless on their behalf. They are persuing this because they have a personal problem with me for a reason I really do not understand. I admit, I said if you do not refund me I will post about my experience to warn other potential buyers. That is all they can be talking about and this was after they initially refused me a refund.

How is that owned? I completely understand that I have no knowledge of how the server setup process works. I asked repeatedly for support and looked online to try and find answers, what am I supposed to do, develop telepathy? That has no bearing on this whatsoever. I was charged money for absolutely nothing. You may say owned, but paypal will eventually say 'breach of trading standards' money back to buyer and when I do I will post it here for you to see who was owned. These forums are horrible. I work 6 days a week and a company making £1000s and £1000s of pounds think its ok to take my money for absolutely nothing and then the people read the forum support them. Get a life guys..

Erm I didn't threaten you I asked for my money back first. You refused. At which point I said if you don't give me my money back I would post about my experience with you. Which I have done, you seemed totally fine with that outcome, so I have posted. I don't really see where the threat is there. In fact I think I was polite with you as you were with me There is no real online information for new customers. How was I supposed to know that at any point of the process? I asked for help. I came on your TS3. It never really got anywhere. I never even had a problem with any of that. I would have just presumed a refund would obviously be the case as I never actually got to use the server. I think over £31 this is absolutely ridiculous. There are trading standards laws which completely override your terms and conditions. You could have given me a refund, if you wanted to. You didn't because you didn't like the wording of my ticket, which I don't even understand because I think I was completely civil with you. As you have stated this will be dealt with through paypal now and as I stated 3 times, if you don't give me my money back I will post on my experience with you. You didn't respond properly to me until I setup a cancellation. I din't even know about billing extensions. Just tell me what I paid for? By the way I am happy to post all of my communications with Vilayer so you cann see how threatening I was. I didn't because I thought it was a bit long winded or pointless. I was asking for a refund for crying out loud.

You don't have to care, like or agree with an opinion to show it respect. Respect is about allowing people Deciding whose opinion is uninformed and whose is is a matter of opinion anyway. I just think people with this attitude show a very obvious lack of maturity. To be honest I don't see much of this, people being rude about DayZ developers not fixing the hacking problem immediately. From what I have seen it is a lot more the other way. People reporting hacking and getting absolutely stomped on by everyone else, people telling them to shut up etc. I really havent seen any demanding, correct me if I am wrong and show me some posts of people demanding hacking to be fixed in a unfair way. Personally I dont think it matters anyway, people should be allowed to say what they want in a forum. Even if you don't agree with it, just ignore it or put your argument across. FInally I don't think it really matters if you have knowledge of coding and development to have an opinion on what can be done to solve the problem. I mean the OP agreed with me that there are things that can be done in the future to solve the problem... And I'm just an average Joe lol, I think what I was stressing was that if they don't do something soon there gonna loose a large chunk of people playing the game, developers have already started developing rival games with the exact same premise as DayZ. It will only take one big developer to just copy this Mod as a secure stand alone and all the teams great work will be in vain as it will be a lot harder to release with competition already there. I think a lot of people criticising people complaining about hackers don't really care how many copies get sold at the end or how many people are playing the game, But I am sure Rocket and the DayZ team will definitely care so maybe you should all think about that.

Thank you, I apologise also for anything I may have said that seemed troll like. I think that a lot of people are just immediately being rude to people who are reporting hacking. I am sure some people are blaming DayZ, but not everyone is, to me its quite obvious this has nothing to do with the mod 'DayZ'. I just see posts in the cheating section where someone has gone to a lot effort to list what happened to them, where and some even attach evidence to get the response 'tell someone who cares' or 'nothing can be done, so stop posting about it'. I think at the moment this is the only way of actually doing anything about it so people can look out for suspected hackers names and server admins can be informed if it is occurring on there servers as I have said already there not really anywhere else to express this, I appreciate that a update to the anti cheat or to the game system itself is something which would take time, so I think this is all we have now. So people shouldn't put it down. I have made other posts where I have criticised these people and quoted them, we all get carried away when we feel strongly about something, that is natural and I am sure you understand what I am saying when I say that. I just think people should calm down a bit and let everyone say what they want to say. That is the point of a forum and it infuriates me when people try to squash people expressing themselves. Everyone is here because DayZ is a great game and we all want to keep it that way regardless of what our opinions are and that is what matters. This is actually a really useful post for all those people who are complaining about hacking and should be stickied or something. Right Im done with forums for now, so draining. Gonna try and get to cherno and kill someone who has better weapons than me with a hatchet,

Thanks for picking me out and calling me special. Your post is quite informative and explanatory. But it does not really solve any issues. DayZ is a great game and if you played it as much as I do you would understand what everyone is 'bitching' about. Hacking is making the game unplayable. Just explain to me what the issue is with people coming out and saying that? The idea is that people vent their problems and if enough people vent it, in the end they may do something about it... I really do not understand the arrogance behind your obvious attitude of 'only certain peoples opinions count'. That is not cool. Opinion is just that and everyones should be respected. First of all, you have a cheating section of the forum, the problems being raised are to do with people immediately insulting or telling people to shut up who are reporting cheating in this section of the forum. A bit retarded. I have not insulted anyone or had a pop at anyone who has not complained about people reporting hacking. Also just so you know I am 27 and have played computer games for over 15 years, I may not know a great deal about scripts and hacking like you seem to, but I know what is fun and what is not. I think as a game player my opinion is just as valuable as yours even if from a different perspective. I completely stand by what you quoted me as saying, at the end of your post you go onto say 'IT WILL BE FIXED' with patience..... So you then agree with me that it is not impossible that one day, DayZ, will be a less hackable game through whatever means.... You even say this is something the DayZ team will sort out eventually..... I don't really see anyone demanding it be fixed NOW. You are completely presuming that. People are just pointing out hacking on severs because there is no where else to report it, not anywhere that is easily visible anyway. I am just saying this should not be just stomped on and the people who are reporting it be insulted. What is the issue, they are trying to help and want the game to be playable and fun for everyone. I just don't get how your post seems to agree with my post, I am saying to people who are saying nothing can be done about it, that eventually it can... and right now it is making the game unplayable.... so I think it would be wise for the DayZ team to look into it sooner rather than later as they will lose a lot of players to this. What is the problem with that viewpoint? This is what the forum is for. I like how you have a post called DayZ suggestions, but it seems you don't like it when other people make there own suggestions.... How old are you? To be fair to you, in this post you have actually answered a lot of questions people have, so why insult people asking these questions with less knowledge than you? If you had just written this post without any insulting, calling people special, douches, saying there bitching,spastics etc.you could have just linked to it when people were complaining about hacking and answered all of there questions. But no, you would rather first berate them for their lack of knowledge, Don't get the attitude. I think the reason every second thread as you put it, is filled with people complaining about hacking, is because it is a major issue to anyone who is playing a lot of the game and it is making the game almost unplayable. You spend hours gearing up for the exciting bit of the game, PvP, and then when it comes you just get auto killed.... People don't want to play after that happens to them 3 or 4 times. I really don't understand what the problem is with people expressing that in the DayZ forums.... Explain if you want to? Your post is so patronizing. And solves nothing. Very informative though.

What shit are people filling it with? It might be good. So was MS-DOS in its day. But it is not really effective. I will say again.... Were in the cheating section. There are lots of people cheating. What shit are you talking about?

Yeah I mean I know technically there calling it 'Alpha', but that does not really make any sense as it completely open to the public...... But I can see how that will be a big issue in this forum so I apologise before any 13 year olds who think they are really clever start correcting me with insults. And of course, the point is you raise an an issue because you think if enough people have the same problem they may eventually do something about it.... Even like when they make a stand alone version....... They might consider what we are saying..... That is the point. So stamping out peoples posts about hackers is really stupid. I think the funniest thing about this is they have a section of the forum called 'cheating', that is where everyone is posting about cheating and to the people who are like 'tell some who cares' or 'it's impossible to resolve so shut up'... What do you think people should be posting in here then if not stuff about people cheating? So confusing and stupid.

Owned... and so true.

Completely agree. It's incomprehensible... the game is a beta..... the point is people give feedback.....

It seems all the people who are immediately putting down people complaining about hacking are fully retarded. I am glad some people share my opinion. Oh yeah and I think not listening to your audience in any business is a terrible idea, to the guy who got sand in his balls saying thats not how it fucking works or whatever. Erm, if DayZ want people to play and buy a stand alone version I think it is pretty important they listen to the people playing it. In fact is that not what half of Beta testing is about...... feedback? People are fucking dumb these days.

Oh yeah, double retard: 'Report hacking to someone who cares and can fix it... Like the owner of the server who can actually do some banning?' 'No one here has the power to do anything more than that anyway' Hmmmmmmmmmm.... So Battle eye can't ban people. And the DayZ developers can't stop people joining servers listed on their central hive........ Ok then.

This is a DayZ Forum. Hacking is ruining DayZ and is worse for gameplay then any exploiting, bugs or glitches the game currently has. How do you find out who owns a server? I type server names into google and get nothing. That is why people report it here. In the cheating section. You keep spilling your regurgitated points of view 'it's an Arma 2 issue', like it makes any difference. Your behaving like it is a complete impossibility to add more security to the game..... by whatever means, that is also retarded. Third party anti cheat that actually works? etc. I am sure with all the brains of the guys developing this game it is not impossible.... so shut the fuck up and grow a brain. I think the people who are being super negative are one or many of the following: a) Hackers b ) Don't play DayZ just like to talk about it on a forum c) Rarely play Dayz or have played it once or twice d) Never encountered a Hacker The stupid thing is were all here surely because we like DayZ... So why would you want something that is ruining it to continue with no reporting of it and no answering. I have not played for 3 days after being hacked and lots of people are deleting it and stopping playing. This issue could literally half the amount of people playing, if not more, in which case the game may never even be made properly and a rival could actually develop a more secure game which all the pissed off people who have suffered hacking, tried reporting it and got nothing but negativity and 'tell some who cares', would start playing. What I am saying is this attitude and the problem of hacking itself is extremely detrimental for DayZ's future progression. So why would you even be on this forum if you didn't care about that?

This is the third or fourth encounter I have had with hackers in the last week. Ruining the game to be honest. On this occasion on UK 181, my friend I play with spawned near balotta. He saw two guys with a UAZ. So like a boss he waits for them to leave and runs in stealing the UAZ with no gun. He hears gun shots as he drives the vehicle off. We had more players in cherno and he went to get them and then me in electro. We basically took the UAZ to the radio tower north of Vysota. We were trying to find an injured friend who kept passing out but we couldnt. There was five of us. 3 had guns. One unarmed in the vehicle. Next thing one by one everyone dies, I did hear the shots but no one could see anyone. It didn't come up with the players dying on the server either, which was odd. I actually survived as I was half way down the hill towards cherno looking for my friend. However as soon as my friends die, I see a van and a motobike driving up the hill towards where we were parked up. I ran deciding I would try and get to the UAZ and drive off. When I got to the UAZ I kept trying to get in, but I couldn't. Was as if the UAZ had been locked, then I flew 20 meters away from the UAZ and bled out after being unconscious with broken bones. I have no recording but this happened 20 minutes ago on Server UK 181. This is making the game almost unplayable. We had a gunfight on the same server before and a guy wearing a ghillie suit jumped off a 4 story warehouse in Cherno as were pushing up the stairs, no indication of death on the server again, but somehow 5 mins later he is behind the hospital taking shots at us. Last week we encountered a player called 'The Ghost of Chernarus'. This player killed 4 of my team mates who were in Cherno apartments in literally 1 second. With no bullet sounds. He then spotted me on top of the hospital and when I got down from the ladder after he was firing me, I typed to him that he was a dirty hacker or something and next thing I immediately die again with no bullet sounds. Basically rather then concentrating on stopping players reconnecting and disconnecting, and making server hosting completely pointless, I think you guys need to sort the hacking out somehow. If people can continue to just auto kill players, lock vehicles etc. people will not play the game. We lost two players today who don't really want to play anymore because they die before they can do anything fun. The game is a great idea, but for me the hackers are making it almost unplayable. So you steal a car and it is fun for five mins before a hacker comes along invisible and then kills your whole team in one move. It is a bit ridiculous.

What does that even mean? Are you actually saying people should not report hacking? I think this maybe the single most confusing/incomprehensible forum post I have ever read. I cannot understand why someone who likes playing DayZ would say that.