! IMPORTANT WARNING REGARDING GLOBAL BANS ! If you are globally banned, read the following rules before sending in a support request. If you don't follow these rules your request/e-mail will be ignored! Otherwise your individual case will be carefully investigated. No one is banned for using non-hack programs (like Fraps, overlays, etc.), picking up or using hacked in-game items, weapons or vehicles, being on a server at the same time as a cheater, or other passive non-cheating activity. Therefore all requests mentioning these things as possible reasons for the global ban are ignored. A shared or stolen cd-key is no excuse. It's your own responsibility to ensure that no one else has access to it. Include your exact (!) global ban ID. The ID is shown in your global ban message ("Global Ban #ID"). If you don't include it your request will be ignored. Do not tell stories. Whatever you are saying about yourself or your situation won't matter. The only thing that matters is the evidence that is gathered for every global ban issued. Do not ask for the evidence behind your ban. No details about it will be revealed. Hackers would love to have access to this information. Do not beg for mercy. If you cheated you will have to live with the consequences. Global bans are permanent and no exceptions will be made. Questions regarding how exactly to get unbanned will be ignored. No support will be given on how to buy a new game or change your cd-key. Again, if you don't follow these rules your request will be ignored! Note that you will not receive a response if the evidence clearly indicates that you or someone else using your cd-key cheated. It doesn't matter if you only cheated on your own private server. Cheating on BE-enabled servers is forbidden, period. Taken from a orlok's post in http://dayzmod.com/forum/index.php?/topic/43071-global-banned/ - Sorry for not asking Orlok