PersonalJ

The vilayer summer sale is live! Use promo code 25%offgs DayZ servers starting from € .75 a slot or roughly 92 cents per slot. This is a recurring discount as well.

Our ticket response time average right now is under 4 hours.

All server instances are provisioned directly to Vilayer are not transferable under any circumstances as I explained to you via the ticket.

The new European and Australian hardware is now ready, all orders are going through now.

Additional hardware is being deployed in Australia and Europe to accommodate orders.

The new Sydney, Australia location is online for game servers.

Six updater isn't downloading 1.7.2.5, it is still 1.7.2.4.

I would suggest simply scheduling a restart every 6 hours. Do 12 AM, 6 AM, 12 PM, and 6 PM.

I do not understand how you have not been assigned an instance id. There are no tickets open requesting an instance ID at the present time.

This is caused by our migration of the panel to a new SAN based storage system. It will be resolved shortly, most clients are already back online. There is a network status page in your client layer that announces these things. Everyone was mass emailed as well. edit: everyone is online with the new panel

You didn't get an Those types of desyncs are related to the hive, not your server itself. ACP is being migrated to a new hosting setup to resolve most of the intermittent issues.

I can do this for you, please open a ticket.

That is a rule set by DayZ and not Vilayer. Open a ticket with dayz at support.dayzmod.com and ask for a PL country code.

Terry, Your server was in fact setup and was simply awaiting a mission id. The welcome email has since been edited as it does not apply to DayZ. Once you open a PayPal dispute all communication is then dealt with through that portal. We would have been more than happy to extend your billing but you began to simply threaten us and you filed for an immediate account termination in our billing system and disputed the payment. You can find our refund policy in our terms of service and is fairly standard with what you see in the web-hosting industry.

That issue was fixed hours ago. TCAdmin developers wanted to look into it and see if they could fix it in their next version. Game servers were not affected and could still be controlled via Rcon.

Tickets regarding the tcadmin issue were closed because there was already a notice on the site in regards to it.

The ACP issue is a result of a tcadmin update, don't bother posting or opening a ticket, it's been known about and is being addressed by tcadmin directly.

Remove them from the bans.txt/ban.txt

TS isn't for support, open a ticket.

Contact the dayz team, they will contact Vilayer if that is the case.

You're missing the mission file.

Where do you purchase it and what size is your commit?

Vilayer still allows for ftp access.

Vehicles are controlled by the hive and are unrelated to your server itself.

RyanH, the vilayer.com website is loading fine and has been.