Good evening, I would like to know if it is possible to remove a global ban, as I took the same on DAYZ and now I can no longer play on any server, I never broke the rules to take this global ban

ola boa trde, gostaria de saber porque minha conta dayz tomou global ban, não consigo mais jogar, nunca fiz nada de errado no jogo pra tomar esse banimento nick steam: yansep