SY17

Hello everyone, I'm in a situation that I don’t fully understand at the moment. 11 years ago, I played DayZ and received a Global BE/VAC ban. I never cheated, and I never understood why I was banned. I've always defended myself against accusations like "you're cheating, you got banned, it's normal." Honestly, I probably would’ve said the same thing before it happened to me. The fact is that now, I can connect to BattlEye-protected servers, such as PUBG and Arma III. I’m not sure about PUBG, but for Arma III, it's clear that a Global BE ban would have prevented me from joining protected servers if it were still active. Therefore, I deduce that my Global BE ban has been revoked. I’m not here to prove my innocence anymore; I’ve done that enough, and I’m tired of doing so. If my Global BE ban was lifted, it means there was justice involved. So far, so good, but the issue is that I still have the VAC in-game ban associated with DayZ on Steam. Yet, following the same logic, if my Global BE ban was removed because it was judged to be an error, then the VAC in-game ban should have been lifted as well. Now, I’m in a rather unconventional situation, and I don’t know who I should turn to: Bohemia Interactive only replies with automated messages telling me that requests to remove a Global BE ban can only be handled by BattlEye support, even though I’m no longer globally banned and that’s not the reason for my request. Steam Support hasn’t replied. BattlEye is no longer involved, as the Global Ban has been lifted. If anyone has any advice or direction, I’d greatly appreciate it!

If only it were that simple... Unfortunately, Steam Support and BattlEye simply don’t respond. In 10 years, as you can imagine, I’ve contacted everyone an incalculable number of times. I reached out to everyone again before writing here. Fortunately, I finally got some news: three days ago, I received a response from Bohemia Interactive’s support team that, for once, wasn’t automated. They asked for additional information about my profile. Let’s see where this leads.

I'm actually talking about progress in their investigations. Deep down, you're right—the problem is that, beyond not providing any proof, they simply won’t respond at all. Personally, I’m not trying to get unbanned just to play this game again, and I have no intention of buying it again, no matter what. It just drives me crazy to see this on my profile when I haven't done anything. I know that after seven years, other people can no longer see it on my profile, but it still blocks certain community features on an account I've had for a long time, with over a hundred games.

Hello, same situation as you. I was banned 10 years ago for no reason and even when I wasn’t online! I tried to contact Bohemia Interactive Support several times over the years, and they told me to contact BattleEye, who doesn’t respond at all. I also tried reaching out to Steam Support, but they said they couldn’t do anything. It’s somewhat reassuring to see that I’m not the only one in this situation. Feel free to keep me updated on any progress.