gs-leviathan

It has not been necessary to stop the servers as previously thought. We will re-add the ability to restart shortly. You should notice that character saving is working now. The credit will not be for things PRIOR to the patch. Intermittent issues are expected during an alpha phase product. This issue, given its consistent nature is something we will credit for in this case. It will be automatic, so you won't have to do anything.

Folks, Gameservers.com servers look to be completely fixed. We will let the DayZ team comment on the issue if they see fit. I don't have full details, but, we have run a scan on all servers and at this time all servers are working properly. It does appear to have been a communication issue that affected approximately 10% of our servers. We appreciate everyones patience, and we will be working to credit those whow were affected. Thank you.

We will of course be crediting customers for the time their servers have not been able to work. I do understand your concern, but it should be noted that taking the servers down isn't necessarily the way the issue will be fixed. If we had direct control to repair the issue, immediately, we would do so. This is not as simple as anyone here may make it sound. Rocket has been fast to point out that this issue is not affecting everyone in the same way, and it is by no means affecting us exclusively. In order for us to repair the issue, we have to know what the problem is. As Rocket has mentioned, this may not be an issue on our end. We're doing every single thing we can to get this fixed, and right now that means working directly with they DayZ team (who are being extremely helpful by the way). They and we are on top of this, and it will be fixed the moment the root cause has been firmly identified.

Hello, I am a representative from Gameservers.com and I just wanted to clarify something here. Not all of our servers have a problem. The OS is properly up to date (as mentioned earlier in this thread), as some IPs on a machine will work while others will not. The DayZ development team has access to our network for testing purposes, and is working with us directly to figure out what the root cause of this issue is. It's not straightforward, otherwise, this would certainly be solved already. We are very sorry for the trouble that this is causing and we want folks to know that we're doing everything possible and giving the DayZ team whatever they need to assist in resolving this problem. Zach - Gameservers.com