In regards to the debate in this thread: your thoughts, opinions and feelings on whether or not rocket's actions and administration of his alpha test for DayZ are completely moot and irrelevant. He's gonna run it the way he wants, beginning and end of story. To the more relevant topic of the service being provided by HFBServers.com, I will say one good thing and one bad thing to those investigating HFB for your hosting needs: GOOD: Excellent server hardware. Plenty of RAM/CPU and playing on these servers is like laying down on a feather-top mattress after years of hard army cots. Seriously smooth. BAD: Customer service. I understand it was better before, but it is apparent that the two man team handling this simply can't cope with the volume they are trying to get in. While I don't blame them for not being superhuman, all-in-one Customer Service/Server Installation/Maintenance and Updating machines, I believe some blame can fairly be placed on them for biting off more than they can chew. Would really like them to halt new sales until they get some more support staff. And for God's sake, populate your FAQ and Knowledgebase sections. You have to have answered thousands of questions in the last two weeks that could simply have been put in there and referenced instead of leaving people hanging for (literally) days at a time. As for me personally, I will be exploring other options at the end of my first billing cycle, though I fear no one else will come close to matching the low price HFB offers for such nice hardware.