Felt I needed to reply to this due to all the negative comments. I've had a London server for a few months now, and haven't had much in the way of any problems Very minimal downtime at all, I think maybe once it was down for a couple of hours that wasn't scheduled maintenance. Can't say much about the support, only used it once or twice and had a response within a couple of days, nothing fancy about the reply but it got the job done in both instances and I don't think there are many server providers that will offer a 50 slot server for $30 a month, at least not UK ones. The control panel is easy to use and the files easy to edit etc so I don't really have any complaints. Just so people know not all the experiences are the same as listed above