I appreciate this isn't something which is the responsibility of DayZ devs, it must be a real pain for them to have to deal with both the hackers that plague this game and the problems that result from systems that are there to try and prevent hacking. It is however quite appalling the way Battle Eye's customer service response to people who have been wrongly globally banned. Most people are luck to even get a response when they email through a complaint. The normal response is that it was your fault because the likelihood is that your CD key was stolen. The theft of CD keys is a crime, and people who have had their CD keys stolen are victims of a crime. I simply purchased a game ARMA 2, I have no idea there is an easily stolen component that if taken will result in a bit of 3rd party software arbitrarily preventing me from playing that game anywhere online. I have never hacked anything in my life or cheated at a game. There is an assumption that it's the fault of people who have had their key stolen, where else would you see the victim of a crime blamed for their actions? You can't assume people have downloaded a piece of malware, there are tons of ways to hack into a computer or to con someone into given them access. To say tough luck if you have had your key stolen is totally out of order. When the standalone comes out this will be an issue that the DayZ devs have to deal with if they are planning on working with Battle Eye.