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Everything posted by urbanfox
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I'd recommend doing your due diligence by talking to different hosts. The main things to ask would be what resources are dedicated to your server (CPU/ram?) and what kind of support do they offer (live? ticket-system? email? How long do their responses take?) etc.
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Inu, we use it to track active servers. This also prevents some of these "GSP's" from trying to oversell their servers by crowding them with too many server instances. Our database control does extend to canceling/blacklisting, however. That is only used in extreme cases and in accordance with Shawn, though.
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I'd recommend reading the whole thread before posting next time Tyler.
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If you didn't put a ticket in, asking us to replace some instance ID's... I'm not sure how you can complain.
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Please direct me to the ticket where you asked for to replace existing instance ID's with new ones, because I just checked and I don't see it. As for your requests getting cancelled, do you really want me to start talking about the reason here in the open? I don't think that would help your business. Don't try to call us out with bullshit.
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I am telling you for a FACT that he is wrong. FOR A FACT. He already lied to you once, which I am here confirming IN PUBLIC. I JUST spoke to him THREE days ago about this. ANY host can cancel an existing, used instance ID and request a new one in its place. I also think it's outrageous that ANY host would charge you to switch out the instance ID with a new one, since it costs them absolutely no money and just a few minutes of their time (if that).
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It's not round and round. Your host is full of shit. They are apparently too lazy to do it themselves and instead are resorting to blaming us. I have no problem calling them on their BS, ESPECIALLY when I JUST discussed this with Marvin three days ago.
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Any host can very, very easily cancel the existing instance ID and either use another one they have or request a new one from us. We aren't giving the run-around to anyone. We simply can't reset instance ID's at this time, but there is no reason your host can't replace your instance ID with an brand new, unused one like we have helped other hosts do.
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Working DayZ Hive Download?
urbanfox replied to Particle (DayZ)'s topic in Mod Servers & Private Hives
In your original welcome email is a link that has the new server side files. -
Trying to get a server whitelisted
urbanfox replied to samuraiwaffle's topic in Mod Servers & Private Hives
I believe they (Defcon) register for you. Did you submit a support ticket to them? That location ID only belongs to Defcon. -
Server admins how do you update your servers?
urbanfox replied to nohrt's topic in Mod Servers & Private Hives
+1. Manual updating > everything -
"Could not connect to BE master, update failed". Help?
urbanfox replied to ditchfieldcaleb@yahoo.com's topic in Mod Servers & Private Hives
Manually update. http://www.battleye.com/download.html -
Not connecting to BattlEye is a separate issue and could be BattlEye's fault. Limestone = http://www.limestonenetworks.com/
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The Hive is fine. Your server on Limestone's network is having issues. Limestone's network is having problems. Not the Hive. It looks like Limestone's network isn't able to connect to the Hive.
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The Hive isn't broken. Something appears to be wrong with Limestone's network. Not a Hive issue.
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Why is there loads of GB #500 servers?
urbanfox replied to attorney1977's topic in Mod Servers & Private Hives
Those servers belong to Multiplay, a hosting company. They are not following our naming convention and have been given a deadline to correct their laziness. -
DayZ Server: Host Identity Created.
urbanfox replied to opulenceguild@gmail.com's topic in Mod Servers & Private Hives
PM me the IP you registered to have whitelisted. -
US 866 / Seattle 7 (FREE TACOS!!!)
urbanfox replied to AG-D.Wright's topic in Mod Servers & Private Hives
You can have my beans for making my laugh my ass off. -
Forced into new Character on new server
urbanfox replied to Splinturt's topic in Mod Servers & Private Hives
It is shared hive or your hive? Either way, something is wrong with the hive. -
How to get a clean chernarus DayZ map ?
urbanfox replied to ubikPainKiller's topic in Mod Servers & Private Hives
Basically, request a new instance ID. They can't. -
Purchasing a server. Need a little help.
urbanfox replied to piemanpm's topic in Mod Servers & Private Hives
You were denied twice because we require all registrants to use a real name. As for your IP change that you submitted a month ago, we have since added more staff to handle them. In addition, I think it would be also fair to note that in your IP change request, you did not provide us with all the required information. That works both ways. -
Purchasing a server. Need a little help.
urbanfox replied to piemanpm's topic in Mod Servers & Private Hives
Oh, really? -
Anyone running their own DayZ server on a VPS/Dedi box?
urbanfox replied to Homer-Simpson's topic in Mod Servers & Private Hives
As long as you have at least two modern CPU cores, 2+ GB of ram, and 2TB of monthly bandwidth you will be fine. -
Purchasing a server. Need a little help.
urbanfox replied to piemanpm's topic in Mod Servers & Private Hives
Can't we all just get along? -
The 500's belong to Multiplay who unfortunately think they are exempt from the server naming convention and/or are too lazy to actually set their clients up correctly. Don't worry though, that will be corrected soon ;) ^ What he said.