PorkChopSamiches

Our server is down as well. I can't submit a ticket or anything because everything related to Survival Servers is giving 502 errors. The one night this week I have time to play for a while, and I can't even get into my server. I highly doubt i'll be continuing service with SS after this month.

We started renting a server from Survival Servers last weekend. We got a Private Hive running Lingor when it was still Bliss 3.5. We had a few issues in the set up and it took 2 days to get the server running (submitted a ticket and 12 hours later got a response; responsded to it and 24 hours later another response and a working server, so 36 hours from purchase to server up and running). Once it was up and running it was great, people could join, vehicles saved, the dayztools worked, the map tool worked, etc. The only issue I had then (which is still happening) is that all of their services are plagued by "502 Bad Gateway" errors. This includes the survival server website, forum, TCAdmin, phpMyAdmin, DayzTools, and the Dayz Map tool. On Monday I had a minor question and submitted a ticket and didn't receive a response until 50 hours later on Wednesday. Then on Wednesday they pushed the 3.6 Bliss update which broke our server. All of a sudden zombies quit spawning, DayZTools gave us an error when we ran it, and the Map tool quit working. I submitted a ticket and within 5 hours got a response. This went back and forth for 2 days, with 5-6 hour response times, which was nice; however, the server is still broken. I was told they were working on an update, then was told not to play on Lingor until it was fixed. Finally on Friday morning they released a "fix" in the form of an update for 3.6 and Lingor. I ran the updates following the instructions, and our server crashed. It wouldn't connect at all. I submitted a ticket and received no response, so I looked around and figured out the issue, and got the server back up. Now there are no vehicles spawning and the DayzTools (which they said they fixed) still returns the same error. I added to the already open ticket and updated them on the issue, and I still have received no response (granted, it is still within 24 hours). So basically in the week since we bought the server, we had 2 days of waiting for it to go up, 2 days where it worked properly, 2 days of no zombies or tools, and 2 days of no vehicles or tools. This has been a headache from the get go, and if it is not resolved by the end of our first month, I will be cancelling service with them. I will say that they have never been rude to us, and when the server was working, it was great (no lag, no desync, fast load times, etc.) and I would have recommended them to anyone. If we can get back to that point I will change my mind, but as of now I've given up hope.