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I can comment on what I observe for your current track record, it's not my fault that this thread is full of very clearly angry people. And I totally can comment on my personal experiences with your service. I did not leave on good terms, it ended with a paypal dispute, and your final e-mail just said one word: "Entitled". I'm fully aware of DayZ hosting not being an easy gig, but other companies handle it fine by just treating their customers like customers. For example, DayZ.st has encountered a number of serious issues since I've been with them, but they've managed to keep me as a happy customer simply by providing information and not treating customers with problems as insignificant or "entitled". I'll continue posting as I see fit, and hopefully it'll help inform your potential future customers about the experience.

I'm a former customer that left after a series of terrible experiences with your services and support. People can search this thread to see that. It's useful for prospective customers to see how current and former customers like your services so that they can make educated purchases.

You guys are like bad customer service wizards. Every single time I check this thread, someone is angry at you. It can only be witchcraft. I would also like to see where that 99.9% number comes from. Do you guys keep customer satisfaction metrics or something? Do you survey users on a regular basis? Also, like vinassol said, don't rely on the first few pages of the thread to guage how service with these guys is now. Read posts from the last couple months at the very least.

Wow, so has it been forked or all of the code openly released into the wild? Considering how crucial Bliss is to most private servers, it'd be really weird if it didn't get picked up by some group.

My server went down. Are you guys getting DDOS'ed again?

Prepare for even greater disappointment, they are terrible.

Not until the map has been updated.

The custom map devs have to update their maps first. I'm really hoping that the .EU version will actually get updated since it sounds like they're going to be pulling support soon.

There've only been issues for the past little while, and Ersan has openly stated the reasons and the steps that they're taking to make things better. If we're a month down the road from here and nothing has changed, then I'd say that's cause for concern. Considering the fact that the service up until this rough patch has been nothing short of stellar, they deserve a bit of wiggle room.

All DayZ servers are at least 40 slots

Support for genders was added back into Taviana, so it could probably be added back in by the map developers (except for maybe Chernarus).

I finally got replies last night, they suggested that I lower the interval between restarts to 6 hours. I've done that, but I'm not sure that it'll do anything since I've played after server restarts with no noticeable changes.

Hey Ersan, I've sent you two e-mails so far requesting help with my server. I'm going on 48 hours without a reply. I understand you guys are under a heavy load at the moment, but this is getting silly. The ip is: 198.105.218.156. Loot spawning is horribly slow and there have been serious lag spikes on and off with only a few players on the server. I've sent this to you in the form of an e-mail, private message, and now forum post with the hope that you'll actually answer. Please don't turn into SurvivalServers.

Sorry, I was mostly cracking a bad joke in bad taste. I don't think you'd be capable of pulling off these attacks either.

They've been getting DDoSed all weekend, I suspect managing that situation is pretty time consuming for them at the moment.

At the very least this thread proves to be a good source of entertainment. It seems like every week or two people are openly pissed off at these guys.

It wouldn't shock me if the culprit worked for a company that's name rhymed with "UrvivalErvers"... Or any of the other competing companies out there that people leave for ST in droves.

You can still e-mail the request to them. There's no guarantee that Ersan reads through each and every post on here.

Have you sent him an e-mail or private message?

DayZ.st isn't a scam and isn't committing fraud. It sounds like a bit of a billing screw up is all. Don't go all batty over it.

Chill, give them a bit to figure things out. They always do. Probably more DDOSing.

Everything I've heard implies that .eu is the map with a crazy ton of custom features(some that are pretty buggy), while the .com version aims to be closer to the vanilla DayZ experience.

You're best off waiting for slots on ST, they usually get new ones up pretty fast anyway. I'm just going to copypasta what I wrote in the "THE best server host?" thread: For a while I was running two servers, one SurvivalServers, one DayZ.st. I decided to do that after getting incredibly frustrated with SS and I wanted to compare with another provider to see if they were all the same. The difference between the two was immediately apparent. DayZ.st worked great and every little problem I had was responded to very fast(sometimes within minutes). The exact opposite can be said of my experience with SurvivalServers. Here's quick rundown of my experience with both: SurvivalServers: The server took a couple days to get running. The service was great for the first couple weeks. They responded to tickets and were reasonably helpful, then they started introducing new features and things immediately got worse. At one point, my server was either down or unplayable over a week. Then it'd be up for a little while and down again. Over and over. The SS guys would take ages to respond, occasionally going over their 24 hour max response time. Often the responses were unhelpful and seemed like they were just responding to keep up with their 24 hour claim. On their thread, they'd get upset when large people complained, and then would tell them that they accounted for a small percent of the customer base. That is not something you tell to a group of disgruntled customers. I had to pay $5 for a "managed" server, and an additional $5 for special admin tools. With a managed server, you have to explicitly ask for each update and then wait for a response on the ticket. I admittedly got pretty rude with them at times, so did a lot of other people, but it was mostly a result of their poor communication. The overall experience was frustrating. The server only worked part of the time, and they were very unhelpful. DayZ.st: The setup was instant, my server was running immediately after paying. The longest downtime I've had was a few hours when one of their data centres was getting DDOSed. I've had a number of minor problems, most of which have been answered/fixed in under an hour, usually with a technical explanation of what went wrong. All of the features that cost an extra $5 with SurvivalServers are free with ST, and they generally work better. They also manage the servers and handle updates without needing to be asked. I pay $10 less per month for a more reliable and better managed server. The key downsides to DayZ.st that I can determine are: their data centres occasionally get DDOSed(which isn't their fault),there's no FTP access (which I personally don't care about), and you pretty much have to run Gotcha Antihack if you want to keep logs and manage bans. Overall, I am pretty much as happy as I can be with DayZ.st. They have been fast to come up with solutions to problems, and they're super helpful.

For a while I was running two servers, one SurvivalServers, one DayZ.st. I decided to do that after getting incredibly frustrated with SS and I wanted to compare with another provider to see if they were all the same. The difference between the two was immediately apparent. DayZ.st worked great and every little problem I had was responded to very fast(sometimes within minutes). The exact opposite can be said of my experience with SurvivalServers. Here's quick rundown of my experience with both: SurvivalServers: The server took a couple days to get running. The service was great for the first couple weeks. They responded to tickets and were reasonably helpful, then they started introducing new features and things immediately got worse. At one point, my server was either down or unplayable over a week. Then it'd be up for a little while and down again. Over and over. The SS guys would take ages to respond, occasionally going over their 24 hour max response time. Often the responses were unhelpful and seemed like they were just responding to keep up with their 24 hour claim. On their thread, they'd get upset when large people complained, and then would tell them that they accounted for a small percent of the customer base. That is not something you tell to a group of disgruntled customers. I had to pay $5 for a "managed" server, and an additional $5 for special admin tools. With a managed server, you have to explicitly ask for each update and then wait for a response on the ticket. I admittedly got pretty rude with them at times, so did a lot of other people, but it was mostly a result of their poor communication. The overall experience was frustrating. The server only worked part of the time, and they were very unhelpful. DayZ.st: The setup was instant, my server was running immediately after paying. The longest downtime I've had was a few hours when one of their data centres was getting DDOSed. I've had a number of minor problems, most of which have been answered/fixed in under an hour, usually with a technical explanation of what went wrong. All of the features that cost an extra $5 with SurvivalServers are free with ST, and they generally work better. They also manage the servers and handle updates without needing to be asked. I pay $10 less per month for a more reliable and better managed server. The key downsides to DayZ.st that I can determine are: their data centres occasionally get DDOSed(which isn't their fault),there's no FTP access (which I personally don't care about), and you pretty much have to run Gotcha Antihack if you want to keep logs and manage bans. Overall, I am pretty much as happy as I can be with DayZ.st. They have been fast to come up with solutions to problems, and they're super helpful.

That's up to the guy handling Bliss, not DayZ.st.