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From what we've seen on our server, and on others, is that it seems like the loot spawns are somehow controlled by a random seed that's generated on each restart. If that's actually how it works, then what you get is down to getting a lucky seed. It's not 100% conclusive, but we've seen the loot drops change pretty dramatically between restarts (eg. we found one tent after days of searching on one restart, but other restarts were fine, and other servers were loaded with tents). I'd suggest doing a restart and checking all the military sites/supermarkets to see if things are different and maybe go a few days before restarting again to get an overall impression of what the loot spawns are liket.

"And on the fifth day of non-functioning servers, Survival Servers rested"? Seriously though, what's going on? It'd be nice to be kept in the loop, any new time estimates? Yesterday the estimate was "It will most likely be fixed tonight or tomorrow". Since then, you've gone quiet and our ticket remains unanswered.

Same here, haven't had a properly working server for four days now and well over 24 hours since the last update on my ticket. Very strongly considering alternatives for standalone, and possibly sooner if this problem doesn't get resolved in the near future. Having lots of super cool features would be nice, but I just want to enjoy the game on my server at the moment.

I would recommend that because our server is among that 5%, and it hasn't been working correctly for over three days now. Ticket responses have been incredibly slow and brief with no concrete detail or time estimates on when a fix will be available. It's great that we'll get compensation for downtime, but what we want more is our server to work correctly. At the moment, it seems like you guys are fairly understaffed to handle the amount customers you have and also deliver all the new features you're trying to implement. In the short time we've used Survival Servers for hosting, you've made many posts about how things aren't normally this crazy and you're under an abnormal load of new orders. I'm making that recommendation based on my current experience with your company, which has been pretty frustrating at best. I'm sure once this has been cleared up, things will be great, but what I'm saying is that people should avoid making any immediate purchases until your services and support are rock solid.

I would add a secondary request to PLEASE PLEASE PLEASE not add new features until everything is completely working. This rMod/bliss update has made our server unplayable and dropped the response time on tickets to a crawl. I would also personally recommend that people interested in Survival Servers hold off on making orders until things are back to normal. They're normally great to deal with, but they aren't at the moment.

There's a list on their forums: http://www.survivalservers.com/forum/viewtopic.php?f=3&t=16

Our server hasn't been working correctly since Thursday. I can log on, but our vehicles and placed objects are gone (which was the reason why we switched to the private community hive). Still waiting on a solution to #200884

Is the bliss update something that we have to do even if we're paying for a Fully Managed server?

My server is still unplayable. About a day now...

My server's also not working at the moment. It would have been nice to get some notice if it's planned downtime.

That's pretty unfortunate. I got a reply on the ticket that says switching to the private community hive should solve that problem. I asked to do that. Do I have to order the switchover on the site, or will the person that's handling the ticket do it and just put a charge on my account? Also, how long does the switchover take? Thanks for getting back so soon!

An addition to this: Vehicles and tents aren't appearing after restarts at all. They show up in the server logs on restart, so they must still exist in the database, but they're not getting added in-game. What's the deal? We've had this server for less than a week and it's only half working!

Hey, we've started losing vehicles and tents between server restarts. The stuff usually comes back after another restart, but we've tried a few times now with no results. I've made a ticket: #791907

A public hive. I don't want to switch at the moment, I want to be able to use my normal hive character. I've made a ticket: #350995

I've got a hive server pre-ordered for Philadelphia. Is there an ETA on when they'll be available?