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diggers1309

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Posts posted by diggers1309

  1. Posted

    HA is run buy a 19 year old jonnerz from london uk there company is based in leeds not far from a friend off mine i have had a server with HA for the last two weeks it has spent more time down then up there updater is broken or server error i cancled my payment to them via there site and after reading these comments i will do so from the bank also i am evan thinking as i live in the uk i should to see tradeing standards on the issue and point them towards all these complaints i feel for you all that are having the same problem maybe he should hire some more staff.

    i dont think it all jonnerz fault they are a small company but he does need to fix things asap (otherwise i can see there company going down the pan)

    thanx Diggers aka /murked

  4. Posted · Edited by diggers1309

    see thats all i want is jonnerz to atleast answer a ticket or let me know whats happening its not much to ask for there live chat is offline always there phone is not takeing calls it just sounds like a con to me i am sorry but it does i know and understand sometimes it takes awhile to get a server up and going but this is just a joke no customer support at all and ignoring phone calls i am not a wealthy person and 40$ a month to me is alot off money this game give me alot off enjoyment with friends and at the moment i amnot happy at all (sorry i keep moaning but this is so anoying)

    (in end got my server tonight updated it as was needed and boom its down again happy days )

  6. Posted · Edited by diggers1309

    I've seen large hosting companies take over a month for a server they told me would take 3 days these are systems that I pay thousands a month for that each make me 500-2500$ a day in profit so 13,500-67,500$ in lost profit over them taking longer then expected and for this I bitch less then you do over you losing 2 days of use of a 40$/month server... That's my main point really it's 40$ you know you WILL get the server you just might have to wait a little longer then you expected... If you were to go order a dedi you would wait a good 2-3 days minimum for it to get set up and pay much much more then 40$ yet you are crying over a small delay from a much smaller company then you would be ordering that dedi from. Took less then an hour to get my server and that was AMAZING for such a small company...

    Just 40$ thats ok for someone that has lots off money to throw around and my server still aint up i dont care the server is takeing so long what is getting to me is the lack off customer support regarding the issue so do yourself a favour and jog on!

    (oh and just to add they emailed me at midnight 2 days ago saying it would be upin 30 mins 2 more days later)

    Dont try defending a company that does not respect there customers cause at the end off the day they are the ones that pay the bills i am just gonna ask for refund and be done with it cause this is stupid (quote from there site our Dayz servers are now setup instant after ordering!)


    invoice-logo.png

    There was a problem with the installation of your server, it should be working within 30 minutes. I've refunded you the days it has been offline.

    -----------

    Connor J.

    Support Team

    ----------------------------------------------

    Ticket ID: #457115

    Subject: server

    Status: Answered

    (One more thing to add the refund didnt take place as far as my bank is aware)

  9. Posted

    I am also having issue with HostAltitude i paid for a server got the email for cp access went on there started sorting the server then all off a sudden the cp changed have no options to manage the server ( so i am now sat here with no dayz server and $40) down as they do not ever respone to tickets i am extremely upset with all off this.

    my ticket number is #254038

    instant dayz setup sorry that is not true at all.

    please get back to me asap i will be going into the bank monday morning if this is not sorted and takeing action

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