diggers1309

HA is run buy a 19 year old jonnerz from london uk there company is based in leeds not far from a friend off mine i have had a server with HA for the last two weeks it has spent more time down then up there updater is broken or server error i cancled my payment to them via there site and after reading these comments i will do so from the bank also i am evan thinking as i live in the uk i should to see tradeing standards on the issue and point them towards all these complaints i feel for you all that are having the same problem maybe he should hire some more staff. i dont think it all jonnerz fault they are a small company but he does need to fix things asap (otherwise i can see there company going down the pan) thanx Diggers aka /murked

Does anyone know if theres a place to dl the host altitude server files as there freaking updater is now not working they are so awesome are host altitude! you know infact this is takeing the piss now i am so hacked off its unreal!

yer i had the same after awhile there email you and let you know when the server is up

see thats all i want is jonnerz to atleast answer a ticket or let me know whats happening its not much to ask for there live chat is offline always there phone is not takeing calls it just sounds like a con to me i am sorry but it does i know and understand sometimes it takes awhile to get a server up and going but this is just a joke no customer support at all and ignoring phone calls i am not a wealthy person and 40$ a month to me is alot off money this game give me alot off enjoyment with friends and at the moment i amnot happy at all (sorry i keep moaning but this is so anoying) (in end got my server tonight updated it as was needed and boom its down again happy days )

Crow Bennett they dont care have you not noticed i called them 3 time today and there phone is not takeing any calls at all i am starting to think that these people are just scaming money out off people!

I've seen large hosting companies take over a month for a server they told me would take 3 days these are systems that I pay thousands a month for that each make me 500-2500$ a day in profit so 13,500-67,500$ in lost profit over them taking longer then expected and for this I bitch less then you do over you losing 2 days of use of a 40$/month server... That's my main point really it's 40$ you know you WILL get the server you just might have to wait a little longer then you expected... If you were to go order a dedi you would wait a good 2-3 days minimum for it to get set up and pay much much more then 40$ yet you are crying over a small delay from a much smaller company then you would be ordering that dedi from. Took less then an hour to get my server and that was AMAZING for such a small company... Just 40$ thats ok for someone that has lots off money to throw around and my server still aint up i dont care the server is takeing so long what is getting to me is the lack off customer support regarding the issue so do yourself a favour and jog on! (oh and just to add they emailed me at midnight 2 days ago saying it would be upin 30 mins 2 more days later) Dont try defending a company that does not respect there customers cause at the end off the day they are the ones that pay the bills i am just gonna ask for refund and be done with it cause this is stupid (quote from there site our Dayz servers are now setup instant after ordering!) There was a problem with the installation of your server, it should be working within 30 minutes. I've refunded you the days it has been offline. ----------- Connor J. Support Team ---------------------------------------------- Ticket ID: #457115 Subject: server Status: Answered (One more thing to add the refund didnt take place as far as my bank is aware)

(HuninHune) good for you mines been 48 hours now i got a email from them at mid night saying it would be up and working in 30 mins and still its not working thats along 30 mins dont you think ? 83.142.84.194:2402 here you see if its working i have no problem with a small company i have a problem for paying for services i dont get.

Yer i am giving it till monday i am just abit anoying the server was up yesterday when i paid for it then they just removed the admin cp and i can not do anything at all i had just seen after searching the net many complaints about them i am not saying there service is no good just saying for me it dont exist lol :D

I am also having issue with HostAltitude i paid for a server got the email for cp access went on there started sorting the server then all off a sudden the cp changed have no options to manage the server ( so i am now sat here with no dayz server and $40) down as they do not ever respone to tickets i am extremely upset with all off this. my ticket number is #254038 instant dayz setup sorry that is not true at all. please get back to me asap i will be going into the bank monday morning if this is not sorted and takeing action