Hello everyone,
 
Please take a minute to have a look at the following FAQ provided by Bastian at BattlEye's support page: http://www.battleye.com/support.html
 
In case the suggestions do not work, then please feel free to contact BE's support via the following email address: support@battleye.com
 
Please read BattleEye FAQ
http://www.battleye.com/support/faq/